Step 1: You fall in love and place an order.
Step 2: I receive your order and do a happy dance. Your order is pinned to a board, like a restaurant ticket.
Step 3: Daily, I pull a production list, orders go out in the order they come in. I make your awesome products and ship within 24 hrs of fresh production and packaging. It may take up to 10 days until I pull your order.
So essentially, you are pre-ordering and being placed in a queue. When your order comes up, I am 110% dedicated to your order alone and everything is made personally, for you. Contact me with any questions!
$5.95 flat rate shipping. Valid on orders shipping to the contiguous United States. No discount code needed. Within the United States of America only. Discounted International Shipping rates apply to orders outside of the USA.
International and Outside the 48 Contiguous United States: Shipments may be subject to import charges and taxes which are the responsibility of the purchaser or recipient. Luxury Lane Soap ships USPS Priority Mail International, with tracking, exclusively. Shipping charges are an estimate based on weight according to rates on USPS.com. Packages are shipped using Priority Mail shipping cartons with guaranteed delivery.
Please note that shipping charges are per recipient.
The United States Postal Service reserves the right to deliver packages to the address provided or to the nearest post office along their route. These packages are not insured and Luxury Lane Soap will not be responsible for the replacement of lost or stolen packages. A tracking number is provided for all orders shipping to the contiguous United States.
Shipping charges and terms are subject to change without notice.
Sales Tax We are required by law to collect sales tax for deliveries within the state of Iowa, which has a company-owned retail store. Taxes are automatically calculate according to the shipping address.
Q: When will my items ship? A: Products are created one at a time, from raw materials and I am dedicated to giving each and every order special attention. I will be constructing your order fresh for you and will ship within one week of payment. Shipping confirmations are sent at time of shipment with tracking details. Delivery Confirmation is included, free, with all orders. Orders are packed with recycled catalog pages, donated from our local schools.
Q: Can I pay to have my order expedited? Why can't I have instant gratification? A: Expedited orders and shipping are available, but they cost extra. Please see additional details and options when calculating shipping on the check out page.
Q: What if I am not happy with my order? A: All of my products are 100% guaranteed. If you do not absolutely love your purchase, for any reason at all, please contact me right away! I am always happy to resolve, refund & replace.